Vicks auto

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So Cal Mark

Re: Vicks auto

Post by So Cal Mark »

I agree about Caribou, but I never had an issue with Linearossa
spiderrey
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Re: Vicks auto

Post by spiderrey »

Ive never bought anything from Vics. Ive had friends that did and things that happened with them keep me going everywhere else. Ive had very good experiences with Matt and Mark. Ive also had very good dealings with Croft for specialty items.
fiat218
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Re: Vicks auto

Post by fiat218 »

My friend got a call from Vicks lol my bad :D
But there making it right, I hope it is free shipping, he spent a lot of money with them and it was not his fault that the stuff was not packed in the box when he ordered it all
Don't get mad at the truth mr Vicks

Move on now, conversation closed
Jim
East Grand Forks MN
1970 Fiat Spider BS1 ( FOR SALE
1969 124 AS Spider
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deftone

Re: Vicks auto

Post by deftone »

fiat218 wrote:My friend got a call from Vicks lol my bad :D
But there making it right, I hope it is free shipping, he spent a lot of money with them and it was not his fault that the stuff was not packed in the box when he ordered it all
Don't get mad at the truth mr Vicks

Move on now, conversation closed
Vicks read your post and then called your friend?

Didnt realize they lurked on here...
fiat218
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Re: Vicks auto

Post by fiat218 »

deftone wrote:
fiat218 wrote:My friend got a call from Vicks lol my bad :D
But there making it right, I hope it is free shipping, he spent a lot of money with them and it was not his fault that the stuff was not packed in the box when he ordered it all
Don't get mad at the truth mr Vicks

Move on now, conversation closed
Vicks read your post and then called your friend?

Didnt realize they lurked on here...
They do. Or maybe some one tells them
Jim
East Grand Forks MN
1970 Fiat Spider BS1 ( FOR SALE
1969 124 AS Spider
2017 Abrath
2018 Alfa Romeo 4c Spider
htchevyii
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Re: Vicks auto

Post by htchevyii »

At one time they were my favorite supplier. When I was restoring my '82, nobody ever had all of the parts that I needed at once. I always had to order from multiple vendors. I like the fact that they seem to be offering new products, but there seems to be an awful lot of bad press as of late.
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So Cal Mark

Re: Vicks auto

Post by So Cal Mark »

oh, they definitely lurk here :evil:
davery
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Re: Vicks auto

Post by davery »

I had an issue with a master cylinder. They seem to sell a MC from an early model for the later models. Unfortunately, the plastic fittings are not correct for later models. I called and they talked to me like I was an idiot. Glad Csaba was there to help me out. He sent the correct fittings ASAP so I could my car back on the road. I am not saying I would never order from them again, but I would have to think long and hard about it.
Last edited by davery on Sun Mar 30, 2014 6:49 pm, edited 1 time in total.
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4uall
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Re: Vicks auto

Post by 4uall »

I realized that I had not included my link previously :wink:

http://fiatspider.com/f08/viewtopic.php ... g&start=30 start on page 3 :roll:
Jay

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bradartigue
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Re: Vicks auto

Post by bradartigue »

davery wrote:I had an issue with a master cylinder. They seem to sell a MC from an early model for the later models. Unfortunately, the plastic fittings are not correct for later models. I called and they talked to me like I was an idiot. Glad Csaba was there to help me out. He sent the correct fittings ASAP so I could my car back on the road. I am not saying is would never order frond them again, but I would have to think long and hard about it.
You're shopping more or less in the gutter of the FIAT parts world. There are no Vick's at Vick's any more, they are trading on a name that was meaningful 20 years ago. The one guy they had that knew FIATs left a while back...
SoFlaFiat

Re: Vicks auto

Post by SoFlaFiat »

I think it was 2, maybe even 3 who worked for Vicks and know what they are talking about! Two of them are defiantly here with us, helping every day!! :D
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bradartigue
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Re: Vicks auto

Post by bradartigue »

SoFlaFiat wrote:I think it was 2, maybe even 3 who worked for Vicks and know what they are talking about! Two of them are defiantly here with us, helping every day!! :D
Yes, correct, I shouldn't say 1.
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Re: Vicks auto

Post by RRoller123 »

They could take a lesson from Dell, whose worst in class customer service helped ruin the company.
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fiat218
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Re: Vicks auto

Post by fiat218 »

Read this !

My. Friend spend tons of cash thru Vicks auto, he got all his parts from them to rebuild his engine, he bought a new tranny
When he got the tyranny the knob was missing for the shifter, the pressure plate was not in the box that they said they put it in
So he got that all squared away
Mean time he was getting new mounts for the engine, they sent one, he called them and said you forgot to send the other, and I need it , they send it ( Matt ) writes a note with the part, telling him to stop losing the parts and that they where not going to send it free lol he already paid for it all and they charged him shipping cost again, he prolly spent 7000bucks on parts ect from them and they charge him 7.00 for a mistake that they made. He was pissed
Jim
East Grand Forks MN
1970 Fiat Spider BS1 ( FOR SALE
1969 124 AS Spider
2017 Abrath
2018 Alfa Romeo 4c Spider
htchevyii
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Re: Vicks auto

Post by htchevyii »

The classic Fiat world is fairly small and word gets around. You would have thought that they would have learned that by now, if they were going to. :-(
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