Review of poor customer service

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IndyFiat

Review of poor customer service

Post by IndyFiat »

Received my seat belt kit from Mr. Fiat today and it was missing hardware and the instructions that were provided were in Italian. Granted, you don't always get instructions for parts, but when the seller makes it a point to tell you that it comes with all the hardware and instructions, you want to believe him or her. After contacting seller to let him know that I didn't have all the hardware, he basically said, "Return it if you don't want it." And then went on to tell me that I should be grateful that I got any sort of instructions at all. Said that most people know how these seat belts are installed anyway, so what are you so bent out of shape for?

I don't know about you, but jackasses like this do not get repeat business from me. I will not recommend Mr. Fiat.com to anyone.

If you've had a similar experience, please share.
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4uall
Posts: 4145
Joined: Mon Sep 26, 2011 12:09 pm
Your car is a: 1980 Fiat Pininfarina Spider 2000 F.I.
Location: Ottawa, Ontario, Canada

Re: Review of poor customer service

Post by 4uall »

I have not heard of good reviews for Mr Fiat :roll: That being said I purchased mine from http://wescoperformance.stores.yahoo.net/ with zero issues :wink:
Jay

Fiona
1980 FI 2000 Spider
ITZEBTZE

https://goo.gl/photos/eNKaX7hrXhBu9fmp6

FINN (FN-2187)
2014 Jeep Wrangler Sport
MYTHERPY
fiat218
Posts: 5745
Joined: Fri May 16, 2008 5:06 pm
Your car is a: 1969 124 AS spider

Re: Review of poor customer service

Post by fiat218 »

4uall wrote:I have not heard of good reviews for Mr Fiat :roll: That being said I purchased mine from http://wescoperformance.stores.yahoo.net/ with zero issues :wink:
:shock: what you did not get them from AR
Jim
East Grand Forks MN
1970 Fiat Spider BS1 ( FOR SALE
1969 124 AS Spider
2017 Abrath
2018 Alfa Romeo 4c Spider
Ramzi

Re: Review of poor customer service

Post by Ramzi »

We don't sell seat belts :wink:

Ramzi
fiat218
Posts: 5745
Joined: Fri May 16, 2008 5:06 pm
Your car is a: 1969 124 AS spider

Re: Review of poor customer service

Post by fiat218 »

Ramzi wrote:We don't sell seat belts :wink:

Ramzi
Lol, you don't?
Jim
East Grand Forks MN
1970 Fiat Spider BS1 ( FOR SALE
1969 124 AS Spider
2017 Abrath
2018 Alfa Romeo 4c Spider
fiat218
Posts: 5745
Joined: Fri May 16, 2008 5:06 pm
Your car is a: 1969 124 AS spider

Re: Review of poor customer service

Post by fiat218 »

Ramzi wrote:We don't sell seat belts :wink:

Ramzi
Do you have a parts magazine from the store?
Jim
East Grand Forks MN
1970 Fiat Spider BS1 ( FOR SALE
1969 124 AS Spider
2017 Abrath
2018 Alfa Romeo 4c Spider
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